I recently stayed at Novotel Imagicaa Khopoli, and it exceeded my expectations in almost every way. The staff were incredibly welcoming and professional, making check-in smooth and efficient. The room was spotlessly clean, modern, and well-equipped with everything I needed, including fast Wi-Fi, a comfortable bed, and a spacious bathroom.
One of the highlights was the breakfast buffet—plentiful, fresh, and offering a wide variety of choices for all dietary needs. The hotel also had great amenities, including a well-maintained gym and a relaxing spa area. Its location was ideal, within walking distance of major attractions and public transportation.
The only minor downside was some noise from the street at night, but it didn’t significantly affect my sleep.
Overall, I’d highly recommend Novotel Imagicaa Khopoli for both business and leisure travelers. I would definitely stay here again!
訪客用戶
夫妻/情侶出遊
高級特大床房
入住於2024年07月
5.0
超讚
評價於:2024年10月07日
Very good & value for money Very good & value for money Very good & value for money
訪客用戶
家庭出遊
高級特大床房
入住於2024年02月
5.0
超讚
評價於:2024年02月27日
Enjoyed the stay
訪客用戶
家庭出遊
高級特大床房
入住於2025年12月
2.0
評價於:2025年12月30日
Absolutely Pathetic Experience – Fake 5-Star Claim
This has been one of the worst hotel stays I’ve ever experienced, and it is shocking that this property claims to be a 5-star hotel.
The room condition was terrible — stains all over the room, bathroom was dirty, and the bathroom door was broken. The balcony was locked and not accessible, something that was never disclosed at the time of booking. Basic maintenance is clearly ignored.
The electric plug near the kettle was not working, making the kettle useless. On top of that, my name was wrongly mentioned as some other person’s name, which is unacceptable and shows complete negligence in guest handling.
Every time we raised a complaint, the staff’s only response was a casual “Sorry”, with no solution, no accountability, and no corrective action. An apology without action is meaningless.
We booked this hotel after seeing positive Google reviews, but based on our experience, those reviews feel completely misleading or fake. This property does not come anywhere close to 5-star standards — neither in cleanliness, service, nor professionalism.
Extremely disappointed. This is not how a genuine 5-star hotel operates. I would strongly advise others to think twice before booking.
訪客用戶
家庭出遊
高級特大床房
入住於2026年01月
5.0
超讚
評價於:2026年01月27日
Very nice hotel . My kids enjoyed a lot . Staff is very cooperative . All foods are good . Food is highly priced only .
訪客用戶
家庭出遊
高級特大床房
入住於2025年12月
5.0
超讚
評價於:2025年12月26日
Excellent place to visit with children and family members
訪客用戶
商務出差 高級特大床房
入住於2025年04月
4.2
很好
評價於:2025年05月05日
I recently stayed at Novotel Imagicaa Khopoli, and it exceeded my expectations in almost every way. The staff were incredibly welcoming and professional, making check-in smooth and efficient. The room was spotlessly clean, modern, and well-equipped with everything I needed, including fast Wi-Fi, a comfortable bed, and a spacious bathroom.
One of the highlights was the breakfast buffet—plentiful, fresh, and offering a wide variety of choices for all dietary needs. The hotel also had great amenities, including a well-maintained gym and a relaxing spa area. Its location was ideal, within walking distance of major attractions and public transportation.
The only minor downside was some noise from the street at night, but it didn’t significantly affect my sleep.
Overall, I’d highly recommend Novotel Imagicaa Khopoli for both business and leisure travelers. I would definitely stay here again!
訪客用戶
夫妻/情侶出遊 高級特大床房
入住於2024年07月
5.0
超讚
評價於:2024年10月07日
Very good & value for money Very good & value for money Very good & value for money
訪客用戶
家庭出遊 高級特大床房
入住於2024年02月
5.0
超讚
評價於:2024年02月27日
Enjoyed the stay
訪客用戶
家庭出遊 高級特大床房
入住於2025年12月
2.0
評價於:2025年12月30日
Absolutely Pathetic Experience – Fake 5-Star Claim
This has been one of the worst hotel stays I’ve ever experienced, and it is shocking that this property claims to be a 5-star hotel.
The room condition was terrible — stains all over the room, bathroom was dirty, and the bathroom door was broken. The balcony was locked and not accessible, something that was never disclosed at the time of booking. Basic maintenance is clearly ignored.
The electric plug near the kettle was not working, making the kettle useless. On top of that, my name was wrongly mentioned as some other person’s name, which is unacceptable and shows complete negligence in guest handling.
Every time we raised a complaint, the staff’s only response was a casual “Sorry”, with no solution, no accountability, and no corrective action. An apology without action is meaningless.
We booked this hotel after seeing positive Google reviews, but based on our experience, those reviews feel completely misleading or fake. This property does not come anywhere close to 5-star standards — neither in cleanliness, service, nor professionalism.
Extremely disappointed. This is not how a genuine 5-star hotel operates. I would strongly advise others to think twice before booking.
訪客用戶
家庭出遊 高級特大床房
入住於2026年01月
5.0
超讚
評價於:2026年01月27日
Very nice hotel . My kids enjoyed a lot . Staff is very cooperative . All foods are good . Food is highly priced only .
訪客用戶
家庭出遊 高級特大床房
入住於2025年12月
5.0
超讚
評價於:2025年12月26日
Excellent place to visit with children and family members
訪客用戶
商務出差
高級特大床房
入住於2025年04月
訪客用戶
夫妻/情侶出遊
高級特大床房
入住於2024年07月
訪客用戶
家庭出遊
高級特大床房
入住於2024年02月
訪客用戶
家庭出遊
高級特大床房
入住於2025年12月
訪客用戶
家庭出遊
高級特大床房
入住於2026年01月
訪客用戶
家庭出遊
高級特大床房
入住於2025年12月
訪客用戶
商務出差 高級特大床房
入住於2025年04月
訪客用戶
夫妻/情侶出遊 高級特大床房
入住於2024年07月
訪客用戶
家庭出遊 高級特大床房
入住於2024年02月
訪客用戶
家庭出遊 高級特大床房
入住於2025年12月
訪客用戶
家庭出遊 高級特大床房
入住於2026年01月
訪客用戶
家庭出遊 高級特大床房
入住於2025年12月